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Faqs
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Faqs
General FAQs
What is Khushipay?
Khushipay is a payment gateway provider in Pakistan, facilitating online transactions for businesses and individuals.
What services does Khushipay offer?
Khushipay offers payment gateway solutions, online payment processing, and merchant services.
How secure is Khushipay?
Khushipay uses PCI-DSS compliant security measures, encryption, and 2-factor authentication to ensure secure transactions.
Merchant FAQs
How do I become a Khushipay merchant?
Register on our website, provide required documents, and wait for verification and approval.
What documents are required for merchant registration?
CNIC, business registration documents, and proof of address.
What is the merchant registration fee?
Please contact our sales team for fee details.
Transaction FAQs
What types of payments does Khushipay support?
Credit/debit cards, mobile wallets, and internet banking.
What is the transaction processing time?
Real-time processing for most transactions.
Can I refund or cancel a transaction?
Yes, contact our support team for assistance.
Technical FAQs
What integration options does Khushipay offer?
API integration, plugin integration, and hosted payment pages.
What programming languages do you support?
Java, PHP, Python, and .NET.
How do I test my integration?
Contact our support team for test credentials and assistance.
Support FAQs
How do I contact Khushipay support?
Contact through email: support@khushipay.com
What are Khushipay's support hours?
Monday-Friday, 9am-5pm PST.
Can I request a callback from support?
Yes, submit a request on our website.
Security and Compliance FAQs
Is Khushipay PCI-DSS compliant?
Yes, Khushipay adheres to PCI-DSS standards.
How does Khushipay protect customer data?
Encryption, secure servers, and access controls.
What is Khushipay's policy on fraud prevention?
Monitoring, reporting, and cooperation with authorities.
Fee and Pricing FAQs
What are Khushipay's transaction fees?
Please contact our sales team for fee details.
Are there any setup or monthly fees?
Yes, contact our sales team for details.
How do I view my transaction history and fees?
Login to your Khushipay merchant dashboard.